Services
Thanks to the experience and competence of our technical staff, we are able to offer continuous and timely assistance for any problem or doubt in a very short time, also for the large availability of spare parts in our stock.
Technical support
IPS offers the technical support of a team of expert technicians who carry out assistance and maintenance services electronically and beyond. Our technicians make use of equipment suitable for each machine and have a highly specialized expertise in the packaging machine to manage.
Assistance
Our team is at your complete disposal in case of problems with your plant and offers telephone and on-site consultancy, upon request, at any time and for any problem. We ensure effective, efficient and on time assistance even after the installation of the machine thanks to specialized technicians who assist the Customer by telephone in Italian, English and French.
Customized quotes
Thanks to a team of expert technicians, IPS is able to design customized packaging solutions for every type of product and non-food product, always meeting the requests and proposing practical and ideal applications.
Scheduled maintenance
IPS takes care of checking, according to a pre-established calendar, the conditions and functionality of the machine after sale in order to guarantee the efficiency of its machinery over time.
Service contracts
We offer the possibility to choose the type of assistance contract best suited to your needs to plan ordinary, extraordinary and preventive maintenance interventions so as to grant you a discount on the purchase of spare parts.
Upgrades and integrations
IPS is constantly evolving and works based on the requests made by the customer. Therefore, IPS is always able to make changes to the machine in order to make it more dynamic and updated.
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We offer quality
360 degree packaging
IPS designs and produces a complete range of horizontal flow pack machines equipped with customized automatic feeding, weighing and control systems. Each model has specific variants for the field of use. In addition to single machines, IPS makes customized packaging systems making use of the collaboration of other Italian manufacturers.